Returns & Exchanges

At Hai Trim & Feathers, we want you to be completely satisfied with your purchase of our premium trims and feathers. If your order doesn't meet your creative needs, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team with your order number and details of the items you wish to return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all trims and feathers are in their original, uncut, and unused condition.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, we will process your refund or exchange within 5-7 business days.